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Policies

TERMS AND CONDITIONS

Website Policy

 

  • The following Terms and Conditions constitute a legal agreement between our customers(”you”) and C.A.& Associates Nutraceuticals Inc. (“CA&A”) on using this website.

 

  • By using this website and/or proceeding to place an order, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please cease use of this website. If you are an individual accessing this website and/or placing an order on this website on behalf of an entity, you represent and warrant that you have the authority to bind such entity to these Terms and Conditions. The following Terms and Conditions include the following CA&A policies that you the customer agree to comply with.

 

Copyright Policy

 

  • The content, arrangement and layout of this website, including, but not limited to, the trade-marks, logos, images and text, are proprietary to the original owners, and should not be copied, imitated, reproduced, displayed, distributed, or transmitted without the express permission from the owners. Any unauthorized reproduction or use of the content, arrangement or layout of the website, or the trade-marks found in the website may violate civil or criminal laws, including, but not limited to, copyright and trade-mark laws.

 

Sign up Policy

 

  • When setting up an account and/or making a purchase, you must provide CA&A accurate and complete information. This means that you cannot set up an account using someone else’s name or contact information, and in no event can you set up an account using a fraudulent name or fraudulent contact information. You are completely responsible for your account and everything that happens on your account. If you become aware of unauthorized use of your account, you must notify CA&A immediately. You may not transfer your account to someone else. You will be liable for losses and damages incurred by CA&A (or anyone else) due to the unauthorized use of your account.

 

Purchase Policy

 

  • When you place your order on our website, you must supply name, email address, billing address, phone number and shipping address (if different from billing address) information. By making a purchase, you become a registered user of caassociates.ca and the information mentioned above is stored in our database.

 

  • When you make a purchase through this website, we may collect the following information: e-mail address, billing address, mailing address, pseudonyms, phone number, caassoicates.ca password, personal preferences, group affiliations, payment, and billing information. We use third party freight providers to deliver your purchases, and accordingly we share your name, phone number, email address and shipping address with such providers for the purposes of completing your delivery

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Third Party Web Sites, Content, Products and Services

 

  • This website may contain links or references to third party websites. These links are provided for your convenience only. Your use of such third party websites is subject to the terms and conditions of use and the privacy policies of such websites.

 

  • You agree that CA&A is not responsible for: (a) the quality of third party websites or hyperlinks; and (b) fulfilling any of the terms of your agreement with the third party, including delivery of products or services and warranty obligations related to purchased products or services. You agree that CA&A is not responsible for any loss or damage of any sort you may incur from dealing with any third party.

 

Applicable Law & Jurisdiction

 

  • It is your responsibility to comply with all applicable local, provincial, and federal laws and requirements regard to your use of this website and your purchase of products on this website and any resale thereof. This includes ensuring that you comply with any conflict of interest or code of ethics rules or other policies or requirements governing your practice or profession, including complying with any disclosure requirements.

 

  • All matters relating to your access to, and use of, this website shall be governed by the laws of British Columbia, Canada. You and CA&A agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

 

General Disclaimer and Limitation of Liability

 

  • To the maximum extent permitted by applicable laws, in no event shall CA&A and its affiliates be liable to you or to any other person or entity for any special, consequential, incidental, indirect, exemplary or punitive damages, however caused, whether for breach of contract, tort (including, without limitation, negligence), strict liability, product liability or otherwise (including, without limitation, damages based on loss of profits or business opportunity), even if CA&A or any of its affiliates has been advised of the possibility of such damages.

 

  • You expressly agree that use of this website is at your sole risk. This website, the services and the information or materials herein are provided on an “as is, where is, as available” basis. CA&A makes no representations or warranties, either express or implied, of any kind with respect to this website, its contents (including without limit product descriptions and prices) or the services. CA&A disclaims all warranties, express or implied, including, but not limited to, merchantability and fitness for a particular purpose. The user expressly acknowledges that (i) there are no warranties or representations made regarding the content of this website including without limitation how current it is, its accuracy, its completeness, its availability, its security, that defects will be corrected or that this website, any hyperlinked website, or the servers upon which they reside is free of viruses or other harmful components; and (ii) as a service to users of this website CA&A includes links to other websites that CA&A has no control over, and the user hereby irrevocably waives any claim against CA&A with respect to such websites. None of CA&A or any of its respective directors, employees, agents, or other representatives will be liable for damages, claims, expenses, or other costs (including without limitation legal fees) arising out of or in connection with the use of, or inability to use, this website or any information contained on it, or any hyperlinked website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect, exemplary, punitive, and consequential damages, loss of user photos, programs or data, income or profit, loss or damage to property and claims of third parties. You agree that your exclusive and sole remedy is to stop using this website.

 

  • You agree to indemnify, defend, and hold harmless CA&A, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity (including negligent or wrongful conduct) related to your use of this website. Governing law and jurisdiction this website is controlled by CA&A from its office within the province of British Columbia, Canada. this website can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these places has laws that may differ from those of the province of British Columbia, Canada, by accessing this website, you agree that all matters relating to access to, or use of, this website, or any other hyperlinked website, shall be governed exclusively by the laws of the province of British Columbia and the laws of Canada applicable to the province of British Columbia, without regard to the conflicts of laws principles thereof. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the province of British Columbia and acknowledge that you do so voluntarily. You are responsible for complying with your own local laws.

 

Disclaimer Regarding Health Information

 

  • The information provided in this website by CA&A must not be construed as medical advice or used as a substitute for medical advice or for diagnosis or treatment. It is merely for educational purposes, and its completeness or accuracy is not guaranteed. You should carefully read all information provided by the manufacturers of the product on or in the product packaging and labels before using any the product. Please consult with a health care professional regarding any health care questions you may have. You should not delay seeking medical advice, disregard medical advice or discontinue medical treatment because of information on this website. Always consult with a health care professional before embarking on a new treatment, diet, or fitness program.

 

  • CA&A does not warrant or guarantee the accuracy, completeness, correctness, timeliness, or usefulness of any medical or health information posted or otherwise available on or through access to this website. CA&A is not responsible for the content of any linked pages, or any other sites linked to this website and CA&A assumes no liability or responsibility arising from the contents of any off-site pages or sites. The information provided by CA&A on this website are for educational purposes only and in summary form intended to provide general consumer understanding and knowledge of health care topics and CA&A is not responsible and shall not be liable to you or anyone else for any action or decision taken in reliance upon the information contained in this website. You are responsible to review and understand all package and package insert information concerning products purchased from CA&A.

 

Method of Payment

 

  • You agree to pay CA&A the amount set out as the “TOTAL PAID” in your order summary (the “Fee”). The Fee is quoted in Canadian dollars and includes shipping and handling and all applicable taxes which you are responsible for paying.

 

  • All payments for orders shall be made using credit cards or debit cards. You authorize CA&A (and CA&A’s designated payment processor) to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped, and CA&A will have no obligation to fulfill your order.

 

  • You also authorize CA&A (and CA&A’s designated payment processor) to collect and store your credit card or debit card number, along with other related transaction information for use in connection with your current order and future purchases made through your account.

 

  • CA&A may obtain a pre-approval from the issuer of the card for an amount up to the amount of the Fee. CA&A will bill your credit or debit card at the time of purchase or shortly after. If you cancel a transaction before completing it, that pre-approval may result in your funds not otherwise being immediately available.

 

Shipping

 

  • Orders are subject to a shipping fee. Free shipping on orders of or over $250 CAD

 

  • We do not ship to P.O. Boxes. Business days exclude Saturdays, Sundays and statutory holidays observed by CA&A.

  • Standard Shipping with a tracking number will be provided for Canadian orders. Orders should arrive at your location between 2 to 9 business days (excluding remote locations).

 

  • Express Shipping is a premium service available to orders shipping in Canada (excluding remote locations). Our shipping partners will prioritize your package and work to deliver it as quickly as possible. Priority Shipping will deliver your package and a tracking number will be provided.

 

Order Cancellations

 

  • Customers may cancel their orders at no cost before they are being shipped.

 

Returns

 

  • Shipping charges are non-refundable. Customers may request for product returns for unopened items by contacting our support team at support@caassociates.ca. to obtain a return confirmation code for completing such transactions. All returns must be sent shipping fees prepaid within 30 days of the date received.

Disclaimers
Payment
Shipping
Returns
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